After paying Rs 29,500 for a family cruise, a Kerala SBI manager travelled from Thiruvananthapuram to Kochi, only to find the trip cancelled without notice; consumer commission orders Rs 54,500 payout plus interest
AI generated image used for representative purpose NEW DELHI: A district consumer commission in Kerala has held a holiday company and a cruise operator guilty of deficiency in service after a family reached Kochi for a booked cruise trip only to learn that it had been cancelled without prior notice.The District Consumer Disputes Redressal Commission,…
