Consumer panel fines SpiceJet for ‘deploying dark patterns on its booking platform’
NEW DELHI: The Central Consumer Protection Authority (CCPA) has penalised cash-strapped SpiceJet for “deploying deceptive “dark patterns” on its flight booking platform,” Union consumer affairs minister Prahlad Joshi said on X Friday. The airline has been directed to “permanently discontinue default-consent practices.”The violations found by CCPA include: “Automatic enrolment into SpiceClub. Pre-selected consent for promotional…
